5 Ways To Fix Fios Remote Volume Not Working

You need the Fios remote to control the sound volume. Having the volume too loud or too loud can be frustrating. That is why you need the volume buttons on the Fios remote control. What happens when the volume buttons on your Fios remote stop working?

If you’ve paired your Fios universal remote to a device and the volume isn’t working, this post is for you. There are several reasons why the remote button on your Fios remote won’t work. Something as basic as issues with the remote batteries could be the issue.

In this post, you will see possible reasons why your Fios remote volume button isn’t working. For each issue, we provide a quick troubleshooting tip to solve the issue.

Why Is My Fios Remote Volume Not Working?

Several reasons can cause your Fios volume not to function well. Some of the common issues are Battery placement issues, issues with pairing the remote with the device, and faulty or broken remote buttons. There are other reasons but these are the common ones. Continue below to see easy troubleshooting issues to fix the issue and get your remote volume working again.

5 Ways To Fix Fios Remote Volume Not Working

Fix 1. Remote Battery Issues

The battery compartment is the first place to check if your Fios remote is having an issue. It could be that the batteries were not placed well or the batteries need to be replaced.

The Fios remote makes use of AA batteries. If it’s a placement issue, check this tutorial on the correct way to place AA batteries in your remote control.

Also, it could be that the batteries are bad. The advanced features that are programmed into the Fios remote control require extra battery power. This makes the batteries drain out quickly.

One way to know if the battery is down or bad is if you see wet patches on the batteries. Most times, you won’t see the wet patches. Change the batteries with a new pair and try using the remote again. If it still doesn’t work, try other troubleshooting options below.

Fix 2. Pairing Issue

Another issue could be that your remote control wasn’t paired properly to activate the volume control. You can confirm this by trying to use other function buttons on the remote like the channel buttons.

 If the channel buttons and other function buttons are working and the volume button isn’t working, then you need to pair the remote again. Follow the steps below:

. Switch on the Fios Cable Box

. Hold your Fios remote close to the Cable box. Release the buttons when the LED light on the remote blinks

. Press the ‘Fios TV’ and ‘OK’ buttons simultaneously.

. Continue to press the ‘Play/Pause’ button until your TV turns off. As you press the button, your remote searches through the database of codes to find the code for your TV brand.

. Press the ‘Power’ button to turn on the TV.

. Finally, press the ‘OK’ button to save the code.

Fix 3. Power Cycle The Device

Another reason why your Fios volume button won’t work could be that your TV isn’t getting a signal from the remote. In this case, power cycling the device comes in handy.

Power cycling has to do with turning off the device from the power switch and turning it back again. The purpose is to recover your device from an unresponsive state or to initiate its configurations. Follow the steps below to power cycle your device.

. Remove your TV and other connected devices from the power source.

. Take out the batteries on your Fios remote.

. Allow your device to sit for a couple of minutes. Meanwhile, press all the buttons on your remote control.

. Plug back the devices in the power source. Reconnect the devices. Replace the batteries in the remote and try using your remote again.


Fix 4. Perform a Factory Reset On Your Remote

If you’ve paired the remote volume button and carried out a power cycle and your remote won’t work, it’s time to bring in the big goons. The first is to factory reset the remote control. Note that you will lose the previous settings after factory resetting your remote control. That means you need to reset the remote control again.

Also, ensure you jot down your accounts’ usernames and passwords before the factory reset. You will need to enter the details again to access your accounts. Check below for the complete steps to factory reset your Fios remote control:

. Find the ‘Ok’ and ‘2’ buttons on your remote control. Press and hold both buttons for a couple of seconds.

. The tiny LED light on the remote button will blink twice.

. Press the code 9.0.0 using the number buttons on the remote.

. The LED light will flash a couple of times and turn off.

Fix 5. Pair With RF to IR Converter

 To pair the remote again to your device, you have to repair the RF remote to IF. Follow the steps below to complete the process:

. Remove the RF to IR Converter from the Set-top box. You will find this on top of the box.

. Press the ‘Find’ button.

. While pressing the button, replace the RF to IR converter back to the set-up box.

. Hold your remote close to the Set-up box, press and button, and press the FIND button on the converter again.


So far, five tips to troubleshoot your Fios remote control have been outlined. If one tip doesn’t work, try the next one until you find the solution for the volume issue on your remote.

If you’ve tried all and none worked, your final option is to reach out to the Fios Support team. You can either call an assistant or chat with them online. They should be able to help you work through the issue. You can order a Replacement Remote on Amazon for just a few dollars.