Mint mobile is a mobile virtual network service provider in the United States. The company makes use of third-party telecom towers to provide telecom services to subscribers. Mint Mobile uses T-Mobile towers to offer its internet services.
Mint Mobile has different internet data plans and packages available to subscribers. With the Mint mobile data plan, you can browse the internet, download files online, send and receive multimedia messages without the need for a wireless network.
Despite how good and dependable their internet services are, subscribers do complain that their Mint Mobile data isn’t working even after connecting to the internet. If you’re experiencing such, no need to worry. In this post, you will learn why your Mint mobile data isn’t working. Also, you will learn some tips you can apply to fix the issue in no time.
Why Is My Mint Mobile Data Not Working?
There are several reasons why your Mint mobile data isn’t working even after connecting to the internet. Let’s break down some of the reasons below.
a. Minor Troubleshooting
This is one of the main issues that can affect your mobile internet connection. Thankfully, basic tips like restarting your phone can fix this issue.
b. Phone In Airplane Mode
If your phone is in airplane mode, you can’t use the mobile data on the phone. It could be that you mistakenly toggled the Airplane more icon on your phone. Note that, you can connect to wireless internet and access the internet on Airplane mode.
c. SIM Card Placement Issue
If your SIM is not placed properly in the SIM Card tray, it can affect mobile data network. One way to know that it’s a SIM card issue is that there will be no network signal on your phone.
d. Use VPN
Some sites place restrictions on visitors from certain locations. One way to get around that is to use a VPN to access the site. Using a VPN on Mint Mobile internet can slow down or outrightly disrupt your internet connection.
Ways To Fix Mint Mobile Data Not Working
a. Restart Your Phone
It’s time to try some troubleshooting options. First, turn off your data. Turn off your phone, wait for 30 seconds, restart the phone. Turn your data and try browsing.
b. Turn Off Airplane Mode
Also, check if your phone is in Airplane mode and turn off the option. To do that, tap on the ‘Settings’ icon on your phone. Scroll down and select ‘Network & Internet’. Toggle the ‘Airplane Mode’ option to turn it off.
c. Check The SIM Card Tray
It could be that the SIM isn’t inserted correctly. Turn off your phone again, open the SIM card tray. For most phones, you need a pin to open the Sim tray. Remove the Sim Card and use a clean cloth to clean the SIM card. Reinsert the SIM in your phone. Turn on the phone and try connecting to the internet.
d. Turn Off VPN
If you are using a VPN app on your phone, turn off the VPN app and try connecting to the internet again.
e. Check Your Subscription
First, check the Mint Mobile network signal on your device to ensure the signal is strong. Also, check your Mint Mobile data subscription and make sure you are allowed to use mobile data on the SIM. Ensure the mobile data is active on your device.
f. Contact Customer Support
If you’ve tried all the tips in this post and it still won’t work, it’s time to contact Mint Mobile customer support. You can contact them via their website Here or dial 800-683-7392. Note that their business hours are Monday to Friday, 5 am to 7 pm PST, and Saturday and Sunday, 5 am to 7 pm PST.