Roku is a streaming device that gives access to over 100,000 movies and TV episodes. With your Roku, you have access to platforms like Amazon Prime Video, Netflix, Hulu, and many more.
In recent times, Roku partnered with major Smart TV brands to offer subscription-based streaming platforms. So far, it works on Smart TV brands like TCL, Hisense, Sharp and some others. These smart TVs come with Roku OS pre-installed in them. The TV comes with a special Roku remote control.
If you have the Sharp Roku TV and the remote control isn’t working, there is no need to panic. This article has outlined some possible issues that can be the reason why your Sharp Roku TV remote isn’t working. Also, basic troubleshooting tips to fix the issue have been outlined in this post.
Why Is My Sharp Roku TV Remote Not Working?
There are several reasons why your Sharp Roku TV remote control doesn’t work. For instance, it could be something as basic as a battery issue on the remote control. Also, it could be that you need to pair the remote control again to the TV. Finally, it could be an update or TV reset issue. Whichever one it is, check below on possible ways to fix the issue.
Tips To Fix Sharp Roku TV Remote Not Working
Tip 1. Check The Remote Batteries
The battery of the remote control is the first thing to check when there is an issue with the remote control. It could be that you didn’t fix the battery the proper way. Also, it could be that the batteries are too weak to power the remote control. First, make sure you fix the batteries the correct way. Check this post on the proper way to replace batteries on the remote control. Also, check the batteries are weak. One way to know a battery is weak or dead is if the battery is wet or soaked. Change the batteries if that’s the case.
Tip 2. Pair The Remote To Your TV
The Roku remote control is synced to your TV before it’s shipped to you. There could be an error in the pairing process. That means that you need to pair or program the remote again to your TV. The pairing process is an easy and one-time process. Follow the steps below to pair your Sharp Roku TV
a. Hold the remote control to the TV you want to pair.
b. Open the battery compartment to locate the pairing button.
c. Press and hold the pairing button until the pairing light on your remote turns on. If the pairing light doesn’t turn on, it means the batteries on the remote control are faulty. You need to change the batteries and repeat the process.
d. Hold the remote to face your TV and wait for 30 seconds. The Roku device will automatically complete the pairing process. You will see a message on your TV after the pairing process is complete.
Tip 3. Update TV Software Version
If you are using an outdated Roku Software version, it will affect your Roku TV. The TV remote control won’t work properly if the Roku software isn’t up-to-date. You need to update the software version on your TV to fix the issue. Follow the steps below to check for updates and update the software version on your TV.
a. Go to your ‘Settings’ on your TV.
b. Click on ‘Advanced Options’
c. Further go to ‘Software Version’. There you will see the Roku software version on the TV. Also, you will see information on the latest version of the software if there is any.
d. If there is a later version, you will see an option to ‘Update’. Click on ‘Update’ to commence the automatic update.
e. Wait some time for the process to complete. Your device will restart after the completion of the update.
Tip 4. Reset The Device
An error in settings can affect the Roku TV remote. One way to resolve the settings error is to factory reset your Smart TV. Try this method only if the above method doesn’t work. Note that factory reset will clear all the previous saved settings on your Smart TV.
Tip 5. Contact A Technician
If you’ve tried all the options outlined so far and none has worked, the last option is to contact a technician. It could be that your TV has a technical problem that is affecting the connection of the remote. It could also be that the remote control is bad and you need to change to a new one. A technician will help you figure this out. Make sure your technician or service center is authorized by Sharp to handle such.
Also, you can consider contacting Sharp’s customer service for a replacement if your product warranty hasn’t expired.