A warranty is an assurance or guarantee placed on a product by the manufacturer to assume the liability of defects on the product. The defect must accrue from the manufacturers for the warranty to be valid.
The thing about the manufacturer’s warranty is that it comes with a timeframe usually from 90 days to 12 months. After that period, a customer can’t file a warranty claim on the product. That is why most people opt for extended warranties from independent companies.
Independent Companies offer extended warranties similar to the manufacturer’s warranty but for an extended period. This gives you the option of renewing or extending the plan on your product.
SquareTrade is one of the independent companies that offer warranty plans on different products. SquareTrade is a subsidiary of the Allstate company that offers extended warranties on electronic products, furniture, and appliances.
In this post, you will understand how the SquareTrade TV warranty works, what is included in the plan, and how to file a warranty claim with SquareTrade warranty.
Understanding How SquareTrade TV Warranty Works?
SquareTrade offers extended warranties on your TV regardless of your TV brand. The protection plan covers both mechanical and electrical faults that occur during normal use of your TV. That includes issues with the screen, port, buttons, and accessories.
The amount you pay for your protection plan will depend on the original value of your TV. We will provide a breakdown of their cost in the latter part of this post.
How the SquareTrade TV warranty works is that you subscribe to a plan. If your TV gets damaged within the period, you file for a warranty claim with SquareTrade. The SquareTrade team will determine if the TV can be repaired. If it can be repaired, the company will assume the entire cost of repairs.
If your TV is damaged beyond repair, SquareTrade will reach out to discuss the options available for replacement. Your Coverage lasts until the amount you paid for your plan is used up.
What Does SquareTrade TV Warranty Cover?
The SquareTrade TV warranty varies depending on your coverage plan. But generally, the warranty covers these basic defects:
. Cracked screen or screen failure
. Damaged remote controls
. Touchscreen damage
. Hard drive failure
. Accidental leaks
. Battery damage
. Charging port damages
. Damage caused by spillage
What Does The SquareTrade TV Warranty Exclude?
There is a limit to what the SquareTrade TV warranty covers. That includes defects caused by:
. Product misuse or abuse
. Intentional damage
. Negligence
. Loss or theft
. Products intended for heavy industrial and commercial use
. Pre-existing defects in product.
. Products that had defects before it was shipped.
When Does SquareTrade TV Warranty Coverage Start?
The SquareTrade TV warranty coverage starts on the day you purchased your TV. If you purchased your TV from Costco, your plan starts counting from the day you receive your TV. Also, you are required to opt for a plan within 90 days after you purchase your TV.
If you purchased a used TV, you have to undergo a waiting period. The waiting period depends on your coverage plan but it’s 30 days for most plans.
SquareTrade TV Warranty Coverage Plans
The cost of the SquareTrade TV Warranty will depend on the cost of your TV, the length of coverage, and the coverage plan. But the plan covers TV that cost up to $2999.99.
| Cost of TV | 2-Year Plan | 5-Year Plan |
| $0 – $199.99 | $29.99 | $49.99 |
| $200 – $299.99 | $39.99 | $69.99 |
| $300 – $399.99 | $49.99 | $79.99 |
| $400 – $499.99 | $54.99 | $99.99 |
| $500 – $699.99 | $64.99 | $109.99 |
| $700 – $999.99 | $89.99 | $165.99 |
| $1000 – $1499.99 | $104.99 | $189.99 |
| $1500 – $1999.99 | $119.99 | $229.99 |
| $2000 – $2999.99 | $169.99 | $349.99 |
How To File A SquareTrade TV Warranty Claim?
There is no need to engage the services of a lawyer because you can file the warranty claim yourself. There are two ways to file a SquareTrade TV warranty claim.
a. Claim SquareTrade TV Warranty Via Website
One way to file a claim for a SquareTrade TV warranty is to visit their Site. Click on ‘File New Claim’. Before you start the filing process, make sure you have the receipt of the damaged TV and the TV with you. You will be required to provide more information about your TV and explain the problem or damage.
b. Claim SquareTrade TV Warranty Via Phone Call
The second option is to call the SquareTrade technical support number to file a warranty claim over the phone. Call either of the numbers 1-877-927-7268. Explain the issue with your TV in detail to the technical support representative. Also, inform the representative that you want to claim a warranty for the defect. You will be given further instruction on the next steps to take.
SquareTrade Technical Support Hours
For fast feedback and results, it is advisable to reach out to SquareTrade technical support at the right time. This is the breakdown of the SquareTrade technical support hours.
Monday – Friday: 5:00AM to 9:00PM
Saturday – Sunday: 7:00 AM to 4:00 PM.
What Happens After You File A SquareTrade TV Warranty Claim?
If your TV gets damaged within the period, you file for a warranty claim with SquareTrade. The SquareTrade team will determine if the TV can be repaired. If it can be repaired, the company will assume the entire cost of repairs.
If your TV is damaged beyond repair, SquareTrade will reach out to discuss the options available for replacement. Your Coverage lasts until the amount you paid for your plan is used up.
According to the information on the SquareTrade site, the Company promised to replace or repair the covered item within five business days or less after you file a claim.
What Voids A SquareTrade TV Warranty?
The Company promises to honor every valid warranty claim. But some actions can void the warranty claim. For instance, if the owner of the item intentionally damages the item, that voids the warranty. Also, if the item wasn’t eligible for a protection plan and if it is a case of outright fraud.
Does SquareTrade Warranty Repair or Replace?
The SquareTrade warranty covers both repairs and replacement if the item is damaged beyond repairs.