Tracfone offers a no-contract mobile data service and their data plans are quite affordable. Little wonder a good number of people continue to opt for their service.
Also, Tracfone is one of the top Mobile Virtual Network Operators in the United States. This means that the Company uses other Companies’ towers to broadcast their network signal.
Tracfone uses T-Mobile, Verizon, and AT&T towers to broadcast network signals to subscribers. This gives them wide coverage in many states and locations.
Despite renting out towers from different networks and having amazing coverage, from time to time, subscribers complain that their Tracfone data isn’t working even after turning on their data.
Most times, if your data isn’t working, the problem is usually from your end. Unless there is a widespread outage issue from the network. In such a case, the network provider will always update their social platforms to inform subscribers of such outages.
If you’re experiencing this, no need to worry. In this post, you will learn why your Tracfone data isn’t working. You will also learn some tips to fix the issue in no time.
Why Is My Tracfone Wireless Data Not Working?
Several factors can cause your Tracfone wireless data to stop working. It could be that your phone is in airplane mode. Below is a breakdown of the possible reasons you are experiencing issues with your Tracfone data:
a. Wrong APN Settings
Access Point Name (APN) settings is the information your phone needs to set up a connection to a wireless service. The information needs to be right to enable your phone to make the connection to your carrier’s cellular network. If your phone’s APN setting is wrong, you will have issues connecting to the internet with your TracFone network.
b. Phone In Airplane Mode
It could be that you turned on the airplane mode settings on your phone. You can’t use your phone’s mobile network if your phone is on airplane mode. But you can connect to an external wireless network to access the internet on airplane mode.
This stands for Virtual Private Network. Some sites restrict users from a particular location from visiting their sites. The only way visitors can access the site is to use a VPN. Most times, if you are browsing with a VPN, it may slow down your internet connections.
d. Minor Troubleshooting
It could be that your phone is experiencing some minor glitches. Basic tips like restarting your phone may fix the issue.
e. Data Limit
Most smartphones have an option to set a data limit. if you turned on the data limit settings on your phone, your data will stop working once you reach the set data cap.
Ways To Fix Tracfone Wireless Data Not Working?
a. Check For Data Limit
First, check your phone setting for the data cap option. If there is a data cap set up, you can either extend the limit or turn off the data limit settings.
b. Remove From Airplane Mode
Also, check the airplane mode icon and make sure it is toggled off. To do that, tap on the ‘Settings’ icon on your phone. Scroll down and select ‘Network & Internet’. Toggle the ‘Airplane Mode’ icon to turn off the feature.
c. Restart Your Phone
This is a quick tip to fix minor glitches. It could be that many apps are working at the same time. This could slow down your phone or cause a glitch in the internet connection. Simply switch off your phone. Wait for a couple of minutes and turn on your phone.
d. Check APN Settings
The next option is to check the APN settings on your phone to ensure you have the right settings. If not, reset the APN to the default setting and enter the correct information.
There are two ways to get your Tracfone APN settings. Either via the Tracfone site or SMS. To get the setting via SMS, text APN to 611611. To get the settings on their website, click HERE, enter your IMEI/ESN or Phone number in the search box and click on ‘Search’ to get the settings.
Tracfone APN Settings
- Name: Tracfone
- APN: att.mvno
- Username: not required
- Password: not required
- MMSC: https://mmsc.cingular.com
- MMS Proxy: proxy.mvno.tracfone.com
- MMS Port: 80
- APN Type: default,dun,stdhipri,supl
How To Set Tracfone APN Settings For Android:
Go to ‘Settings’ > ‘More’ > ‘Mobile Networks > Access Point Names > enter the settings details above.
How To Set Tracfone APN Settings For iPhone:
Go to ‘Settings’ > ‘General’ > ‘Networks > Mobile Data > Create A New APN> enter the settings details above
e. Turn off VPN
As mentioned earlier, VPN can slow down or disrupt your network. Disable the VPN app on your phone, restart your phone and try connecting to your internet again.
f. Update Firmware
It could be that the Firmware on your phone is outdated. This can disrupt the functionality of your phone and affect your internet connection. For most phones, their firmware is set to update automatically once there is an available update.
If your phone is not set to automatic update, check for the latest firmware version and update your phone.
To update firmware on your phone, turn on your data/connect to wireless network> Go to settings> Tap on About phone> check for updates > click on install to update the firmware.
g. Contact Tracfone Tech Support
If you’ve tried all the tips here and none has worked so far, it’s time to bring in the big dogs. Contact Tracfone tech support via phone at 1-800-867-7183. Or chat with their customer support on their site HERE. Tracfone tech support is available from 8 am to 11.45 pm EST every day.