The Xfinity Company is known for three major services: Internet, Phone, and Cable TV services. The thing about the Xfinity services is that they are offered as a bundle. In other words, you can get two or three of their services in one plan. For instance, some of their internet plans go hand in hand with their cable TV or TV streaming service.
If you’re a new customer or an old one and moving to a new location and you want to know if Xfinity (Comcast) services your address, this post is for you. This post outlines how to know if Xfinity services a particular location. You will also learn how to get Xfinity to come to your house and Xfinity basic coverage map by State.
How To Know If Xfinity (Comcast) Service Your Address?
There are two ways to know if Xfinity services your address or location. The first method is to check online, while the second option is to reach out to Xfinity customer service. Below is a breakdown of the options
a. Check Online
First, you need to get your location’s zip code. If you don’t know your area’s zip code, type in your location + Zip code on Google to get the code. Then, visit the Xfinity coverage map Here. Scroll down the page to the ‘Check Coverage’ option. Paste the zip code and click to check. The result will show if your location has 4G LTE and 5G coverage in your location.
b. Contact Xfinity Customer Support
The second way to determine if the Xfinity service is available at your address is to reach out to Xfinity Customer support. You can reach either via Here. Or call their customer support number at 1-800-Xfinity
How Do I Get Xfinity To Come To My House?
If you’ve checked and confirmed that Xfinity service is not available at your address or location, there are steps you can take to get Xfinity to bring their services to your address. The process is not as complicated as you think. Some people have tried and have gotten positive results. Below is a breakdown of the process:
a. Contact Xfinity Customer Support
First, contact Xfinity via their website or phone number and request for their services to be provided at your address. You will be requested to provide the following information:
- Address
- Latitude and Longitude of your address
- Certificate of occupancy
- Utility bill
- Cell Phone number or email address.
b. Xfinity Evaluation
After you log your request, Xfinity will inquire as to why their service is not available in your area or address. After that, the company will carry out a survey to determine if they can extend their service to your address. Finally, they will evaluate the cost of getting the necessary permits and construction. According to the Xfinity website, this process usually takes three to 10 business days.
c. Feedback
Finally, the company will contact you on their final decision. Note that you may be required to bear the construction cost of getting the service to your address. Most times, Xfinity will bear part of the cost.
d. Execution
Once you make payment, the company will start the construction process. After which you will be required to sign up for the Xfinity services.
Xfinity Won’t Come To Your Address If?
There are instances where Xfinity won’t bring their services to your location even if you contact them. In other words, Xfinity won’t provide service to your address if:
. There is an agreement with the homeowner’s association or property owner not to provide their service in your location or address.
. Your address is outside their service area.
. Xfinity has not extended its service line to your location or address.
. Your location or address is more than 300 feet from the nearest Xfinity physical network.
Where Is Xfinity Available?
Xfinity has one of the widest statewide network coverages in states like Florida and California. Their internet network coverage is available in over 40 states. Also, the company maintains a public Wi-Fi network that can be accessed by Xfinity customers. Not just coverage, their network is fast for streaming, downloads, and surfing the internet.